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Privacy Policy

Privacy Policy

Last updated September 2026

1 Introduction

This privacy policy provides information about the processing of your personal data (hereinafter also referred to as «DATA») by Lakeside Business Center AG (hereinafter also referred to as «LBC», «RESPONSIBLE», «us» or «we»).
The protection of your DATA is of great importance to us, which is why the processing of DATA is carried out in accordance with the applicable data protection laws such as the EU General Data Protection Regulation (hereinafter abbreviated to "GDPR") and the revised Federal Data Protection Act of 19 June 1992 (hereinafter abbreviated to "FDPA"). This privacy policy is based on the terminology used in the GDPR and the FDPA (hereinafter also "APPLICABLE DATA PROTECTION LAW") and is guided by their provisions.
LBC is also responsible for requests and concerns from persons residing outside of Switzerland regarding the processing of your DATA.

2 Who is responsible for data protection and whom can you contact?

DATA CONTROLLER is responsible for the processing of personal data:
For Switzerland and outside Switzerland:
Lakeside Business Center AG
Gotthardstrasse 26
6300 Zug, Switzerland
team@lakesidebc.com
Marco Bumbacher
Member of the board of directors

3 For what purposes do we use your data?

3.1 Use when visiting the website

When accessing our website, your internet browser automatically transmits DATA for technical reasons, even during purely informative use or viewing of the website, in order to ensure correct display as well as stability and security.
The following DATA are stored separately from other data that you may transmit to us:

  • IP address
  • Date and time of access
  • Access status/HTTP status code
  • Browser type/version/language
  • Operating system used
  • URL of the previously visited website
  • Amount of data transferred
  • Website from which the request came
  • Browser
  • Operating system and its interface
  • Language and version of the browser software

Those DATA are stored in particular for technical reasons. In addition, we store these DATA for a limited period of time in order to initiate a derivation to personal DATA in the event of unauthorized access or attempted access to our cloud solution. The processing of your DATA described in this paragraph takes place in compliance with the principle of legality, the principle of accuracy, the principle of proportionality, the principle of transparency, the principle of purpose limitation and the consent of the DATA subject, taking into account the APPLICABLE DATA PROTECTION LAW.

3.2 Use for e-mail enquiries

You can contact us via the e-mail address (team@lakesidebc.com) provided on our website. If you send us an e-mail, we will collect, store and use your e-mail address where provided:

  • Name
  • Full address details
  • Landline and/or mobile phone number
  • E-Mail address
  • Content of your message

The data will only be processed to the extent necessary to process your enquiry and for correspondence with you. The DATA collected serve the sole purpose of being able to process your request. The processing of your DATA, which is described in this paragraph, takes place in compliance with the principle of legality, the principle of accuracy, the principle of proportionality, the principle of transparency, the principle of purpose limitation and the consent of the data subject, taking into account the APPLICABLE DATA PROTECTION LAW.

3.3 Use to conduct a contract or other agreements

If you conclude a contract or other agreements with us, only the DATA you disclose, or the DATA disclosed by third parties with your consent will be used. The conclusion and implementation of a contract or other agreements would not be possible without the processing of your DATA. If the contract or other agreements are concluded, these DATA will be used to implement the contractual relationship. In particular, these are:

  • Names
  • Complete address data
  • Landline telephone number and/or mobile phone number
  • E-mail address
  • Professional position
  • Bank details (if required)

All DATA provided by you will be processed exclusively for the purpose of concluding and fulfilling a contract or other agreements with us and for contract administration.

The legal basis for this data processing is, in particular, compliance with the principle of legality, the principle of accuracy, the principle of proportionality, the principle of transparency, the principle of purpose limitation and the consent of the person concerned, taking into account the APPLICABLE DATA PROTECTION LAW.

In the course of your contractual relationship, all types of information relevant to the service may also be used. Insofar as the use of special types of personal DATA are required, these DATA will only be collected and used if or insofar as you have consented to it. We obtain your informed consent in accordance with the APPLICABLE DATA PROTECTION LAW.

If we compile statistics with the data categories mentioned in Art. 9 Para. 2 lit. a GDPR, this is only done for the purposes mentioned in Art. 31 Para. 2 lit. e FDPA or Art. 9 Para. 2 lit. j GDPR. A lack of consent depending on the category of DATA may lead to the service contract or other contract not being concluded or terminated.

3.4 Use due to legal requirements

We process your DATA to fulfil legal obligations such as regulatory requirements and/or commercial and tax retention obligations. The APPLICABLE DATA PROTECTION LAW is taken into account as the basis for this processing.

Should we wish to process your DATA for a purpose not mentioned above, we will inform you in advance within the framework of the legal provisions and/or obtain your consent.

3.5 Use of the contact form

You can send us an enquiry using the contact form. We process the details you enter in the form: company, first and last name, e-mail address, telephone number, your interests (e.g. private office or meeting room), your message and your preferred way of being contacted. Mandatory fields are marked in the form.

Your details are not stored in a database of the website. The server sends them by e-mail via Microsoft 365 (Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland) to our team; you receive a confirmation at the e-mail address you provided. We keep these e-mails for as long as is necessary to handle your enquiry and any contract negotiations.

To protect against spam, the server checks every enquiry automatically. For this purpose it keeps your IP address in memory for no more than 24 hours in order to limit the number of enquiries per sender. Enquiries identified as spam are not forwarded; they are recorded in the server log together with the IP address and e-mail address so that we can detect misuse.

The processing serves to answer your enquiry and, where applicable, to prepare a contract; the spam check is based on our legitimate interest in operating the website securely.

4 Cookies and web analytics (Google Analytics, Google Ads)

On your first visit, a notice at the bottom of the screen asks whether we may measure how our website is used. Without your consent, we set no measurement cookies and send no usage data to Google. The website does not use any technically necessary cookies; only your decision itself is stored.

The website only sets cookies of its own domain (lakesidebc.com):

  • lbc_consent — your decision in the notice (consent given or declined). Duration 1 year.
  • lbc_cid — a randomly generated, pseudonymous identifier so that page views from the same browser can be counted together. Only with consent. Duration 2 years.
  • lbc_gclid — the click identifier when you reach the website via a Google Ads advertisement, so that an enquiry can be attributed to that advertisement. Only with consent. Duration 90 days.

No Google script is loaded in your browser, and Google does not set any cookies of its own. Instead, with your consent, our server reports the following events to Google Analytics 4: page views, submission of the contact form, clicks on the telephone number and PDF downloads. This includes the pseudonymous identifier, the page address, your IP address and your browser and language settings, so that Google can determine country, region and device type; Google Analytics does not store the IP address. From the contact form, only the interests you ticked and your preferred way of being contacted are sent to Google — neither your contact details nor the content of your message.

Through the link with Google Ads, we evaluate whether our advertisements lead to enquiries (conversion measurement); for visits via an advertisement, the click identifier is sent for this purpose. Data is kept in Google Analytics for no more than 14 months.

The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google may also process the data on servers in the USA. This is permitted because Google has committed in the USA to comply with data protection rules that the Swiss Federal Council and the EU recognise as equivalent to Swiss and European data protection (the so-called "Data Privacy Framework"). Further information: policies.google.com/privacy.

The legal basis is your consent. You can withdraw or renew it at any time via the "Cookie settings" link at the bottom of every page. After a withdrawal, we delete the lbc_cid and lbc_gclid cookies on your next page view and send no further events.

5 Links to social media networks

Our website links to third-party websites that are not operated or controlled by us. We are not responsible for whether and how these third parties comply with data protection regulations.

6 Who gets your data?

Depending on the type of DATA processed by us as "Data Controller", only specific and relevant organizational units have access to your DATA in accordance with the APPLICABLE DATA PROTECTION LAW. These are the specialist departments involved in the provision of our services. By means of a role and authorization concept in accordance with our internal policy, access within our company is limited to those functions and to that extent which is necessary for the respective purpose of data processing.

In order to fulfill the above-mentioned purposes, we also transfer your DATA to third parties with your written consent in accordance with the APPLICABLE DATA PROTECTION LAW.

In addition, we may transfer your personal DATA to other recipients, such as authorities for the fulfilment of legal notification obligations (e.g., law enforcement agencies or social welfare authorities).

For operating the website, sending e-mails and — only with your consent — web analytics, we use the following service providers, who process your DATA on our behalf: inacta AG, Zug (development and operation of the website in Switzerland), Microsoft (e-mail via Microsoft 365, see section 3.5) and Google (Google Analytics and Google Ads, see section 4).

7 Where and how long is your data stored?

The PERSONAL DATA is stored on a Swiss cloud solution of Vertec AG (Wenigstr. 7, 8004 Zurich) in Switzerland. We regularly perform backups of our server and so does Vertec AG. Furthermore, we and Vertec AG restrict access to the PERSONAL DATA concerned by means of organizational and security measures.

If the DATA is no longer required for the aforementioned purposes, they will be deleted after expiry of the statutory retention period and blocked for further processing for the remaining duration of the statutory retention period in accordance with the APPLICABLE DATA PROTECTION LAW.

Your DATA will be processed for as long as our processing purposes, the statutory retention periods and our legitimate interests for documentation and evidence purposes require.

8 The security of your personal data according to the principle of Privacy by Default and by Design

LBC will take appropriate technical and organizational measures (in particular pseudonymization of data, data minimization and restriction of access to the data concerned to persons who process such data for the purposes of data processing) both at the time of determining the means of processing and at the time of the processing itself, which serve to effectively implement data protection principles and to integrate the necessary safeguards into the processing in order to meet the requirements of APPLICABLE DATA PROTECTION LAW and to protect your rights.

In the event of a personal data breach, LBC will notify the competent supervisory authority (Federal Data Protection and Information Commissioner (FDPIC)) without undue delay after becoming aware of such breach, in accordance with the APPLICABLE DATA PROTECTION LAW, unless the breach is unlikely to result in a risk to your rights and freedoms. If the breach is likely to result in a high risk to your rights and freedoms, LBC will notify you of the breach without undue delay, where possible, in accordance with the APPLICABLE DATA PROTECTION LAW.

9 What are your rights?

In order to inform you of all the options available to you in the context of the collection and use of your information and DATA, we would like to inform you of your rights in this regard on the basis of the APPLICABLE DATA PROTECTION LAW.
The data protection advisor is available to you for this purpose if required.

9.1 Right to information

You can request information about how, by whom, for what purposes and under what conditions your DATA are collected and used.

9.2 Right of rectification

Of course, we do not want to pass on incorrect or outdated information when using your personal information, in order to prevent misunderstandings or possible damage, for example. Therefore, you have the possibility to update or correct the information we have collected about you at any time.

9.3 Right to restrict processing

You can still request that we only use your DATA in a restricted manner. This means that your DATA will still be stored but may only be used under limited conditions (e.g., to assert legal claims).

9.4 Right of objection

If we collect and use your information and DATA on the basis of legitimate interests, you naturally have the right to object to the use of your information.

9.5 Right to deletion

Last but not least, we will also delete your DATA if it is no longer required for the purposes stated herein and if we are not obliged to retain it. However, if you are of the opinion that there is no legal reason for further storage, you can assert your right to have your DATA deleted. We have a statutory period of 30 days to delete the DATA.

9.6 Right to data portability

You also have the right to data portability with regard to all DATA that you have provided to us. This means that we will provide you with this DATA in a structured, common and machine-readable format.

10 Consent and revocation of consent

If you have given us consent to process your personal DATA, you can revoke this consent at any time without giving reasons. The revocation of consent is effective for the future. The lawfulness of the processing of your DATA up to the time of the revocation remains unaffected.

11 Changes and adjustments to the privacy policy

We reserve the right to change this privacy policy. The current version of this privacy policy is always available at https://www.lakesidebc.com/en/privacy-policy/.